If you are using an iPhone and the Face ID is not working on your device, we are here with the guide on “Face ID Not Working”.
Why is My Apple Face ID Not Working?
Several potential factors can lead to Face ID not working properly. Some possible causes include:
- Incorrect Face ID settings.
- Denying Face ID access to certain apps.
- A dirty Face ID sensor.
- Obstruction of the face by a mask or clothing.
- Improper phone handling.
- System glitches or errors.
Identifying the root cause of the issue is crucial in finding an appropriate solution. Here’s what you can do to address these problems:
Solutions of Face ID Not Working
We have covered several issues that can create problems with Apple Face ID. Now, we are here with some solutions to Face ID Not Working. There are different types of solutions to different types of problems. You can try any of them according to the problem.
Make Sure the TruDepth Camera is Clear
Make sure to inspect if anything is blocking the TruDepth camera. You may unintentionally cover the camera with your finger, hand, or screen protector. If you find that this is the issue, the solution is simple: just move your finger, screen protector, or hand away from the camera.
Make Sure Your Face is Visible for Face ID
Face ID requires a clear view of your face, particularly your mouth and nose. If you’re wearing a mask, ensure it doesn’t cover your eyes. If you’ve set up Face ID while wearing a mask that is available on iPhone 12 and later running iOS 15.4 and newer, make sure your eyes are visible. If you’re wearing a mask, hold your iPhone higher to allow the camera to recognize your eyes.
Restart Your iPhone
Sometimes, restarting your iPhone may resolve your Face ID Not Working issue. When you restart an iPhone, it gives a fresh start to your iPhone and tries to get all things normal. Most of thea time, a restart solves many pity issues.
Update iOS to the Latest Version
Apple frequently releases updates for iOS and iPadOS to fix bugs, patch security vulnerabilities, and enhance the overall software experience. If Face ID isn’t functioning properly, the issue may lie deeper within the software. To address this, you can update your iPhone to the latest version of iOS. Go to Settings > General > Software Update to check for available updates.
Reset Your Face ID on iPhone
If your Face ID is not working properly, you might consider resetting it. This will erase all Face ID-related data, clearing any bugs or glitches. After resetting, you can set up a new Face ID.
To reset Face ID, you need to unlock your iPhone using your passcode and access the Settings app.
If you’ve forgotten your iPhone passcode, learn how to unlock your iPhone without a passcode.
Once in Settings, navigate to Face ID & Passcode, input your passcode, and ensure that the toggles for “iPhone Unlock,” “iTunes & Apple Store,” “Wallet & Apple Pay,” and “Password AutoFill” are set to ON. Then, tap “Reset Face ID.”
Set Up an Alternate Appearance for Face ID
To improve Face ID recognition, you can set up an alternate appearance. This can be useful if you often wear glasses, change your hairstyle, or have any other significant changes in your appearance.
To do this, you need to go to Settings > Face ID & Passcode and enter your iPhone passcode.
Select “Set Up an Alternate Appearance” and follow the on-screen prompts to complete the process.
Reset Device Settings to Fix Face ID
Another potential solution to fix Face ID issues is to reset all settings on your iPhone or iPad. This will restore your Home Screen layout, keyboard dictionary, network preferences, and other settings to their default state. Note that this action won’t remove installed apps or personal data like photos, videos, music, and individual files.
To perform a reset, go to Settings > General > Transfer or Reset iPhone > Reset, and then select the “Reset All Settings” option.
You will need to input your passcode to confirm the reset. Once done, set up Face ID again and check if it works.
Factory Reset Your iPhone
If the previously mentioned solutions do not resolve the Face ID issue, a factory reset may be necessary. Performing a factory reset will completely erase all content on your iPhone or iPad, including apps, photos, settings, and other data. It is crucial to create a backup of your iPhone or iPad before performing a factory reset to prevent data loss. Once the reset is complete, you can set up the device as new or restore it from a backup stored in iCloud or on your computer.
Contact Apple Support for Face ID Issues
If your iPhone has suffered physical damage, such as a fall that damaged the TrueDepth camera, or if it was submerged in water for an extended period, Face ID might not work or may exhibit issues during setup. In such cases, it’s advisable to contact Apple Support and schedule a visit to an Apple store for assistance.